Privacy Policy
Sentinel Gutters (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
When you submit a form on our website, we may collect:
- First and last name
- Phone number
- Email address (optional)
- Zip code
- Information about your gutters and property (home type, gutter condition, existing gutter guards)
- Home ownership status and property type
We also automatically collect standard web data when you visit our site, including your IP address, browser type, pages visited, and how you arrived at our site (e.g., via a Facebook ad).
2. How We Use Your Information
We use the information you provide to:
- Contact you to schedule a free gutter inspection
- Follow up by phone, text message, or email regarding your gutter and gutter guard needs
- Determine whether our services are available in your area
- Improve our website and advertising
We will not sell your personal information to third parties.
3. Facebook Pixel and Advertising
Our website uses the Meta Pixel, a tracking tool provided by Meta Platforms, Inc. (Facebook/Instagram). The Meta Pixel allows us to:
- Measure the effectiveness of our Facebook and Instagram advertising campaigns
- Understand actions taken on our website after viewing or clicking our ads
- Improve the relevance of ads shown to people who may be interested in our services
The Meta Pixel may collect data including your IP address, browser information, and actions you take on this website (such as viewing a page or submitting a form). This data is processed by Meta in accordance with Meta’s Data Policy.
You can opt out of Meta’s use of this data for advertising purposes by visiting Facebook Ad Preferences or by using the Digital Advertising Alliance opt-out tool.
4. Cookies
Our website may use cookies and similar tracking technologies to improve your browsing experience and support advertising measurement. You can control cookie settings through your browser preferences.
5. How We Store Your Information
Information you submit is stored securely in our customer relationship management (CRM) system. We retain your information as long as necessary to fulfill the purposes described in this policy or as required by law.
6. Text Message Communications
If you provide your phone number, you may receive text messages from Sentinel Gutters regarding your inspection request or follow-up inquiries. Standard message and data rates may apply. You can opt out at any time by replying STOP to any text message you receive from us.
7. Your Rights
You have the right to:
- Request a copy of the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, contact us using the information below.
8. Children’s Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.